Refund Policy

As a result of your access and use of this Website, you hereby agree to the Terms of Use, conditions and notices set out herein. If you do not agree, we request and advise that you not use the Website.

Music Download Refund Policy – Since truthmuzicmixtapes.com offers non-tangible irrevocable goods, we do not issue refunds once the order is placed and the product is sent. You are responsible for understanding this upon purchasing any music from our site. However, we realize that exceptional circumstances can take place with regard to the character of the products we supply.

We will address technical problems and will work to resolve such problems:

Download issues: it may happen so that you are having problems while downloading the product. Claims regarding such issues must be submitted within 48 hours to downloads@truthmuzicmixtapes.com. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue.”
Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for approval. We retain the right to rectify the error or defect within 72 hours, and provide replacement of the product.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.) We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.